Privacy Policy

Introduction

Rezlano respects your privacy and is committed to protecting the personal information you share with us. This privacy policy describes how we collect, use, and protect your information when you visit our website or make a purchase. By using our services, you agree to the terms and conditions as described in this policy.

1. What Data Do We Collect?

At Rezlano we may collect the following types of personal data:

  • Contact information : such as your name, email address, telephone number and postal address.
  • Account information : When you create an account, we store your login information.
  • Order information : details about the products you purchase, payment information and delivery information.
  • Technical Data : such as IP address, browser information and data about how you use our website.
  • Communication data : content of emails, chats or other correspondence with us.

2. How Do We Use Your Data?

Rezlano uses your personal data for the following purposes:

  • Order processing : to process your orders, deliver products and manage payments.
  • Customer Service : to assist you with questions, complaints or issues regarding our services.
  • Marketing : to inform you about offers, new products and events, provided you have given permission for this.
  • Website improvement : to analyze and improve our website so that we can provide you with a better experience.
  • Legal Obligations : to comply with our legal obligations, such as tax returns or requests from authorities.

3. How Do We Protect Your Data?

Rezlano takes appropriate technical and organizational measures to protect your data from unauthorized access, loss, destruction or modification. Our security measures include, but are not limited to:

  • Use of secure servers and encryption during data transfer.
  • Limited access to personal data within our company.
  • Regular evaluation of our security procedures.

4. Sharing of Data

Rezlano does not sell your personal information to third parties. We only share your information with third parties under the following circumstances:

  • Service Providers : We may share your information with trusted service providers who help us operate our business, such as delivery services or payment processors.
  • Legal requirements : We may share your information if required by law or if necessary to protect our rights.

5. Your Rights

Under the GDPR you have certain rights with respect to your personal data:

  • Right of access : You can request access to the personal data we have about you at any time.
  • Right to correction : You have the right to have incorrect or incomplete data corrected.
  • Right to erasure : You can request the erasure of your data, provided that this does not conflict with our legal obligations.
  • Right to restriction of processing : You can request us to restrict the processing of your data.
  • Right to object : You can object to the processing of your data for marketing purposes.
  • Right to data portability : You have the right to receive your data in a structured, commonly used and machine-readable format and to transmit it to another controller.

6. Retention period

Rezlano does not store your personal data for longer than is necessary for the purposes for which they were collected or as required by law.

7. Cookies

Our website uses cookies to improve your experience. Cookies are small text files that are stored on your device. You can set your browser to refuse cookies, but this may affect the functionality of the website.

8. Changes to This Privacy Policy

Rezlano may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to periodically review this policy for updates.

9. Contact

If you have any questions about this Privacy Policy or if you would like to make a request regarding your personal data, please contact us:

Rezlano
Email address: info@rezlanomode.nl